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Ответ:
Dear [Имя получателя],
I hope this letter finds you well. I am writing to express my dissatisfaction with the experience I had at The Raphinad restaurant last Friday.
The purpose of this letter is to bring to your attention the various issues I encountered during my visit. Firstly, the service provided by the waiters was exceptionally slow, and I found myself waiting for an extended period before receiving any attention. This significantly impacted my overall dining experience as it contributed to a sense of frustration and impatience.
Moreover, I must address the quality of the food, which did not meet my expectations. The pasta I ordered was excessively spicy, making it almost inedible, and the pizza arrived cold, further diminishing the enjoyment of my meal.
To compound matters, when I received the bill, I was surprised by the exorbitant prices. The cost seemed disproportionately high in comparison to the quality of service and food provided. This unexpected expense cast a shadow over what should have been an enjoyable evening.
As a valued client, I believe it is reasonable to expect a certain standard of service and culinary excellence. I hope that you understand my disappointment and frustration. In light of these issues, I expect a formal apology for the inconvenience caused, as well as a commitment to improving the quality of service and possibly reconsidering the pricing structure. It is essential to address these concerns promptly; otherwise, the risk of losing customers becomes a real possibility.
I appreciate your attention to this matter and hope that my feedback will contribute to enhancing the overall experience for future patrons.
Yours sincerely,
[Твое полное имя]