Question

Please, write a business message (positive or negative)

Answer 1

Ответ:

Sure! Here's an example of a negative business message:

Dear [Client Name],

I am writing to inform you that we have encountered some issues with your recent order. After careful inspection, we have discovered that the items you received did not meet our quality standards and did not pass our inspection process.

We understand that this is an inconvenience for you and we sincerely apologize for any frustration or disappointment this may have caused. We are committed to providing our customers with high-quality products and services, and we take this matter very seriously.

We would like to offer you the following solutions to rectify the situation: [list possible solutions such as a replacement order, a discount on future orders, or a refund].

Please let us know which option you prefer, and we will do our best to resolve this issue as quickly and efficiently as possible.

Thank you for your understanding and we look forward to your response.

Best regards,

[Your Name]